Privacy policy

Data controller

Playgram Studio Srl, Via Nelson Mandela 20, 24048 Treviolo (BG), Italy.

For any request about your data, write to info@playgram.studio.

What data we process

• Browsing data. When you visit the site, the hosting provider’s systems automatically log technical data such as IP address, date and time of the request, page visited, browser and operating system. From the IP address we only derive the country you connect from, to show the site in Italian or English: we do not store the country.
• Data you send us. If you write to info@playgram.studio, we process your email address, your name and whatever you include in the message.
• Preferences on your device. Your chosen language and theme are saved in your browser. Details are in the cookie policy.

The site does not use analytics, profiling or advertising tools, does not embed social media content and does not load fonts or scripts from external servers.

Why we process it and on what legal basis

• Running the site, protecting it from abuse and showing it in the right language: our legitimate interest (Art. 6(1)(f) GDPR).
• Answering your requests and preparing proposals: steps taken at your request before entering into a contract (Art. 6(1)(b) GDPR).
• Complying with legal obligations, such as tax rules, if a working relationship follows: legal obligation (Art. 6(1)(c) GDPR).

Who receives the data

• Vercel Inc., which hosts the site, acting as data processor.
• Our email service provider, for the messages you send us.
• Advisers and professionals (for example our accountant) where necessary, and authorities where required by law.

Data is never published or sold.

Transfers outside the European Union

Vercel Inc. is based in the United States. Transfers rely on the safeguards provided by the GDPR: the EU-US Data Privacy Framework and, where applicable, the standard contractual clauses approved by the European Commission.

How long we keep it

• Browsing data: only as long as needed to run and secure the site, according to the hosting provider’s technical retention.
• Emails: as long as needed to handle your request, and no longer than 24 months after the last contact, unless a working relationship follows.
• Data related to a working relationship: for its duration and for the periods required by law, for example 10 years for accounting records.

Your rights

At any time you can ask to access, correct or delete your data, restrict its processing, receive it in a portable format and object to processing based on legitimate interest (Articles 15-22 GDPR).

Just write to info@playgram.studio. If you believe your data is not being handled correctly, you can lodge a complaint with the Italian Data Protection Authority (garanteprivacy.it) or the authority in your country.

Mandatory and optional data

Browsing data is needed to visit the site. Writing to us is optional, but without the content of your message we cannot reply.

Changes

We may update this policy. The date at the top shows the latest version.